Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Kings View Resort, we believe online pokies should be enjoyed purely as entertainment. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical edge, and only bet what you can afford to lose.
Age Verification
You must be 18 years of age or older to participate in online gambling in New Zealand. This is a legal requirement. If you are under 18, please do not use our services. We take age verification seriously and reserve the right to request proof of identity.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Hiding gambling habits or lying about the amount spent
- Spending more time or money on gambling than intended
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or going into debt to finance gambling
- Experiencing anxiety, depression, or irritability when not gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or regulate emotions
Self-Help Tools & Controls
We provide responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a session or period
- Reality Checks: Receive regular notifications reminding you how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Session Time Limits: Set automatic session end times to prevent extended play
Contact our support team to activate any of these tools: [email protected]
Support Organisations
If you need help, these organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (Aotearoa)
Phone: 0800 654 655 (free and confidential)
Website: www.pgf.nz
Email: [email protected] - Gambling Helpline Aotearoa
Phone: 0800 654 655
Available 24/7, 7 days a week
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Phone: 0808 8020 133 - GamStop (Self-Exclusion Register)
Website: www.gamstop.co.uk
International Resources
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org (1-800-522-4700)
- Germany: Bundeszentrale für gesundheitliche Aufklärung — www.bzga.de
Need Help? Take Action Today
If you believe you or someone you care about has a gambling problem, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognised health condition, and help is available.
Contact the Problem Gambling Foundation (Aotearoa) on 0800 654 655 or visit www.pgf.nz for confidential support.
You can also request self-exclusion from Kings View Resort at any time by contacting [email protected].